The continuing unpredictable spread of COVID-19 has changed the world in many ways. Supply chains have to adapt to widespread disruption in both supply and demand. And, many of the changes that have been forced upon global supply chains will become permanent and emerging trends such as digitization and automation are being accelerated. Each industry now has an unprecedented opportunity to understand why some supply chains have performed better than others and how other companies are responding. This report uncovers 10 key findings, providing valuable insights and benchmarks to support the necessary tactical and strategic changes that companies are making or planning in their supply chain operations.